State Farm® Insurance Agent Crystal Stepper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Pinocci
August 4, 2025
"Always a pleasure. Nora makes things simple and convenient!!"
"Thank you David! We’re so glad to hear that Nora continues to make things easy and convenient for you. She’s a rockstar, and we’re lucky to have her on the team. We truly appreciate your support!"
L Davis Svingen
August 4, 2025
"I hit a deer this morning and Ashley was a lifesaver. She collected my information and handled everything immediately. She’s very helpful and efficient, took the stress out of what could have been a stressful situation."
"Thank you so much for the kind words! We’re so sorry you had to deal with that this morning, but we’re glad Ashley was able to take some of the stress off your plate. Your kind words meant a lot to her. She truly cares about helping our customers, and hearing that she made a difference really made her day!"
Jared Dunkin
July 22, 2025
"Nora’s greet to deal with and will do what she can to help out!"
"Thank you so much for the kind words! We're thrilled to hear that Nora made such a positive impression. She's truly dedicated to going the extra mile for our customers, and your feedback means a lot to us. We appreciate you taking the time to share your experience!"
Tami Mitchell
July 17, 2025
"I called State Farm today and spoke with Nora. I had some questions and she answered them. It’s nice to know I don’t have to be put on hold for hours and I can rely on my insurance company to help me immediately. Thank you"
"Thank you so much for the 5-star review! We’re thrilled to hear that Nora was able to help you quickly and clearly. Providing fast, reliable service is what we strive for, and your kind words mean a lot to our team. We're always here when you need us, no long holds required!"
Chey Gilmore
June 3, 2025
"Fantastic service with a friendly smile! Nora made it quick and easy to set up a plan that fit what I needed!"
"Thank you so much for your kind words. We are thrilled to hear Nora was able to help you find the right plan with ease. We truly appreciate your trust in us and look forward to being here whenever you need us!"
Elias CHristy
May 21, 2025
"Nora is the best, super helpful and made insurance questions easy to understand. And also super helpful with my bill payment!"
"Thank you so much for the kind words! We're lucky to have Nora on our team—she truly goes above and beyond to help our customers. We're so glad she made things easier for you with your insurance questions and billing. Let us know if you ever need anything else!"
Tom LaFond
April 14, 2025
"Nora was very helpful with a claim!!"
"Thank you so much for the 5-star review! We're thrilled to hear that Nora was able to help you with your claim. We’re lucky to have her on our team, and we appreciate you taking the time to share your experience! "
Sarah Kaufman
April 7, 2025
"Crystal Stepper- State Farm rocks! Nora is super friendly, helpful, and efficient! And she saved us a TON of money on our home and auto insurance!!"
"Thank you so much for the awesome review! We think Nora rocks too. She truly goes above and beyond for our customers. We're so glad we could help you save on your home and auto insurance. Thanks for trusting our team. We're always here if you need anything!"
Julie Anez
March 7, 2025
"Nora was Awesome! I had been trying online to get my car towed through roadside assistance & Nora helped me get everything figured out! ♥️"
"Thank you so much for your kind words! We're thrilled to hear that Nora was able to assist you and get everything sorted out. Providing excellent service and making things easier for our customers is always our goal. If you ever need anything in the future, we're here to help!"
Nora Conner
February 20, 2025
"What an amazing staff! Always helpful and supportive. These ladies go above and beyond to take care of their customers! Thank you!"
"Thanks you for taking the time to leave us a wonderful review. We appreciate you!"
Troy Greene
October 17, 2024
"Candy has been great helping me with all of my insurance needs."
"Thank you for taking the time to review us Troy! Candy is wonderful! :)"
Meghan Ortner
October 14, 2024
"I always receive great help with outstanding service every time I call!"
"Thanks Meghan!! It helps when we have awesome customers like you!! ;)"
Micah Hodges
October 10, 2024
"Candy has always taken amazing care of all our insurance needs. She is very friendly and responsive. Most of the time, I have my new proof of insurance in my email before the phone call is even over."
"Thanks you for your feedback! We are pretty lucky to have Candy as part of our team for sure! We appreciate you taking the time to review us and we appreciate your business!!"
Angel Long
October 9, 2024
"The best place and the best gals! Always help and go above and beyond for us!!!"
"Thank you for taking the time to review us Angel! We love seeing those 5 stars!!!"
Amber Pendell
October 4, 2024
"Amazing customer service very friendly"
"Thnk you for taking the time to leave us a review! We love to see those 5 stars!!"
justin graham
October 3, 2024
"Amazing insurance company Great employees with help at a moments notice"
"Thanks Justin! We appreciate you taking the time to review us! Stop in and see us again one of these days!!"
Kalen Wiebe
October 3, 2024
"Nora was the one who helped me and I thought she did a fantastic job at answering all my questions and made it a very quick and painless process."
"Thank you for taking the time to review us! Nora is pretty amazing!! :)"
Kaitlynn Olson
October 2, 2024
"The ladies here are truly amazing! They are very helpful and kind. Nora is so knowledgeable with life insurance and help me get quotes for not only myself but for my whole family! I could honestly stay in the office just talking and laughing. Such a great little office! Updated to add that even with moving across the country Nora has been absolutely amazing to work with for my children's life insurance policies. I love that she is so easy to talk to about my policies and really breaks things down for me to understand."
"Thank you! We are so glad you enjoy your time while in our office. :) We appreciate you and thank you soo much for taking time out of your day to leave us a review!"
Brandon Brunelle
October 2, 2024
"Always super helpful and courteous!!!"
"Thank you for taking the time to leave us a review! We appreciate your business!"
Arlie McMichael
October 2, 2024
"Our local State Farm group is more like a family than an agency! They are quick to respond to our insurance needs and claims are handled promptly and efficiently with great professionalism. Candy takes care of us when we sometimes are unsure of our options or needs. They take the stress out of worrying about insurance. They have our confidence."
"Awe! Thanks Arlie! We think Candy is pretty spectacular too. :) Thank you for being a wonderful customer. We appreciate your business!"
Jill Young
July 28, 2023
"I adore the staff at Crystal's office. The customer service is top notch. Never have I ever called and not been treated with quality, kindness and helpfulness. Thanks for creating a great team, Crystal."
"Awe. Thanks Jill! You are amazing! We sure miss you."
Robin Coffman
July 28, 2023
"Always a friendly voice to talk to about insurance."
"Thanks Robin! We enjoy getting to visit with you too. 🥰"
Sadie Finley
July 28, 2023
"These ladies are AMAZING and super friendly😁 Highly Recommend going thru them for all your insurance needs!"
"Thank you for taking the time to leave us feedback and for your kind words. 🥰"
Sara Bryan
July 28, 2023
"If you’re looking for an insurance agency to handle your insurance needs, Crystal Stepper State Farm is the place to go. Crystal is the most sincere person I have ever met! She truly cares and listens to her customers, always putting their needs firsts. She’s prompt and has a wealth of knowledge along with her staff. She is very responsive and the most helpful person I have ever dealt with. She is simply the best."
"Awe. Thank you Sara. You are pretty amazing yourself. We miss you!!"
Wendy Briere
July 27, 2023
"Friendly and professional staff all around! Super quick to help with quotes for switching insurance companies. Greatly appreciate all of them."
"Thanks Wendy! We appreciate your kind words. "