State Farm® Insurance Agent Crystal Stepper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jill Young
July 28, 2023
"I adore the staff at Crystal's office. The customer service is top notch. Never have I ever called and not been treated with quality, kindness and helpfulness. Thanks for creating a great team, Crystal."
"Awe. Thanks Jill! You are amazing! We sure miss you."
Robin Coffman
July 28, 2023
"Always a friendly voice to talk to about insurance."
"Thanks Robin! We enjoy getting to visit with you too. 🥰"
Sadie Finley
July 28, 2023
"These ladies are AMAZING and super friendly😁 Highly Recommend going thru them for all your insurance needs!"
"Thank you for taking the time to leave us feedback and for your kind words. 🥰"
Sara Bryan
July 28, 2023
"If you’re looking for an insurance agency to handle your insurance needs, Crystal Stepper State Farm is the place to go. Crystal is the most sincere person I have ever met! She truly cares and listens to her customers, always putting their needs firsts. She’s prompt and has a wealth of knowledge along with her staff. She is very responsive and the most helpful person I have ever dealt with. She is simply the best."
"Awe. Thank you Sara. You are pretty amazing yourself. We miss you!!"
Wendy Briere
July 27, 2023
"Friendly and professional staff all around! Super quick to help with quotes for switching insurance companies. Greatly appreciate all of them."
"Thanks Wendy! We appreciate your kind words. "
Duane Woods
July 27, 2023
"Ladies here are very nice and have been awesome explaining life insurance polices for my family. If I ever have problems I know I can count on them to help me or explain something to me."
"Thanks Duane for taking the time to write us a review. Next time you are buying the pizza. ;)"
Paige Vinton
July 26, 2023
"This insurance agent is stepping in for the office in another town until there is a new agent. I have called twice to take care of a few items and both times I have called, the receptionists have no customer service skills in order to help someone. The last time I called, I asked for the agent to call me back and I never heard back from her. Overall, I have been disappointed with the service I have received and luckily there will be a new agent in the office that I had originally started my insurance with."
"Hi Paige! Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I do see we have processed your recent requests per your most recent phone call; however it does take time for the corporate office to process those changes so you can see them online and in your app. If you would like to file a formal complaint with the corporate office for the delay, please give our office a phone call and we would be happy to provide you with the mailing address and email address to do so. If you are requesting other changes than what we have already processed for you, please give our office a call and clarify those requests so we can better assist you. We hope you have a wonderful rest of your week and thank you for taking to time to leave us a review! Please call us at 357-3198 if you have any additional questions. "
Kenneth Jones
May 11, 2023
"Always great service and thanx for reminding me."
"Thank you Kenny! We appreciate you too! "
Jeanne Dalton
October 26, 2022
"Excellent service all the time"
"Awe. Thanks Jeanne!! We appreciate you taking the time to leave us a review and thank you for your business. It's customers like you that make us love what we do!"
Glo McKinley
June 21, 2022
"Never had a problem amazing service. She can clean up the messes created by other State Farm insurance companies. Like the one in Havre. Great job crystal and staff. 5 star service"
"Awe, thanks Gloria! We appreciate your review and your business!"
Nora Conner
February 24, 2022
"What an amazing staff! Always helpful and supportive. These ladies go above and beyond to take care of their customers! Thank you!"
"Thanks you for taking the time to leave us a wonderful review. We appreciate you!"
MtGirl09
February 18, 2022
"The ladies here are truly amazing! They are very helpful and kind. Nora is so knowledgeable with life insurance and help me get quotes for not only myself but for my whole family! I could honestly stay in the office just talking and laughing. Such a great little office"
"Thank you! We are so glad you enjoy your time while in our office. :) We appreciate you and thank you soo much for taking time out of your day to leave us a review!"
Shannon St Dennis
February 18, 2022
"Such an awesome office, those ladies truly are amazing at what they do!"
"Thanks Shannon! We have the best customers (and staff). :) Thank you for your business and your review!"
Colleen Barnard
January 25, 2022
"I am so amazed with Crystal and her staff. They are so wonderful to work with and have saved me thousands of dollars ! If you need insurance call them today."
"We appreciate you so much Colleen! Thank you for such a nice review and thank you for your business."
Kathy Mitchell
January 13, 2022
"They are all great women."
"Thanks Kathy! It was nice to visit with you today!!! :)"
Justin Turner
January 10, 2022
"The girls at the Chinook state farm were friendly and very knowledgeable in their spunky friendly inviting office. :) 😀"
"Thanks Justin! We do like to keep things a bit spunky! ;)"
Janet Simons
January 8, 2022
"Crystal & her team are the most professional yet personable insurance company I have ever worked with. They truly care about their clients & work to excell in the services they provide."
"Awe. Thanks Janet! Thank you for taking the time to review us. We are so fortunate to have great customers like you!"
Michelle Snell
January 8, 2022
"I have always had great experiences with State Farm. They are very knowledgeable and helpful for any circumstance that might come up. They always respond quickly and professionally. I will continue to go through them for all my insurance needs."
"Thanks Michelle! We really appreciate your kind words and thank you for your business!"
Talon “406_Living” Morsette
January 7, 2022
"Awesome customer service! Very friendly, professional and helpful. The one time my insurance stopped they helped out right away and were quick! Been with them since 2018 and no bad reviews or complaints Here"
"Awe! Thanks Talon! Thank you for your business and the 5 star review!!"
Jerry McGillivray
January 7, 2022
"Been with State Farm all of my adult life and almost 70 now. Good agents, good customer service, easy to deal with, good prices. Crystal is continuing to provide great service like those before her! She also is more then someone I do business with but is a friend, cant beat that!"
"Awe! Thank you Jerry!! We appreciate your business and always look forward to visiting with you."
Simone Brisco
January 7, 2022
"Super friendly staff and amazing customer service!"
"Thanks Simone! We sure are going to miss you!"
Kevin Hoversland
March 6, 2021
"Crystal and her staff are very helpful for claims and support."
"Thank you Kevin! We appreciate you and the work you do for our clients as well!"
Crystal Johnson
September 19, 2019
"Crystal is such an amazing agent! She helped me save so much money and made the process so easy. I will forever be a customer of hers. Her and her staff are so friendly and her office is so welcoming. She deserves more then 5 stars!"