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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Troy Greene

Troy Greene

October 17, 2024

5  out of  5
rating by Troy Greene
"Candy has been great helping me with all of my insurance needs."
We responded:
"Thank you for taking the time to review us Troy! Candy is wonderful! :)"
Profile photo of Meghan Ortner

Meghan Ortner

October 14, 2024

5  out of  5
rating by Meghan Ortner
"I always receive great help with outstanding service every time I call!"
We responded:
"Thanks Meghan!! It helps when we have awesome customers like you!! ;)"
Profile photo of Micah Hodges

Micah Hodges

October 10, 2024

5  out of  5
rating by Micah Hodges
"Candy has always taken amazing care of all our insurance needs. She is very friendly and responsive. Most of the time, I have my new proof of insurance in my email before the phone call is even over."
We responded:
"Thanks you for your feedback! We are pretty lucky to have Candy as part of our team for sure! We appreciate you taking the time to review us and we appreciate your business!!"
Profile photo of Angel Long

Angel Long

October 9, 2024

5  out of  5
rating by Angel Long
"The best place and the best gals! Always help and go above and beyond for us!!!"
We responded:
"Thank you for taking the time to review us Angel! We love seeing those 5 stars!!!"
Profile photo of Amber Pendell

Amber Pendell

October 4, 2024

5  out of  5
rating by Amber Pendell
"Amazing customer service very friendly"
We responded:
"Thnk you for taking the time to leave us a review! We love to see those 5 stars!!"
Profile photo of justin graham

justin graham

October 3, 2024

5  out of  5
rating by justin graham
"Amazing insurance company Great employees with help at a moments notice"
We responded:
"Thanks Justin! We appreciate you taking the time to review us! Stop in and see us again one of these days!!"
Profile photo of Kalen Wiebe

Kalen Wiebe

October 3, 2024

5  out of  5
rating by Kalen Wiebe
"Nora was the one who helped me and I thought she did a fantastic job at answering all my questions and made it a very quick and painless process."
We responded:
"Thank you for taking the time to review us! Nora is pretty amazing!! :)"
Profile photo of MtGirl09

MtGirl09

October 2, 2024

5  out of  5
rating by MtGirl09
"The ladies here are truly amazing! They are very helpful and kind. Nora is so knowledgeable with life insurance and help me get quotes for not only myself but for my whole family! I could honestly stay in the office just talking and laughing. Such a great little office! Updated to add that even with moving across the country Nora has been absolutely amazing to work with for my children's life insurance policies. I love that she is so easy to talk to about my policies and really breaks things down for me to understand."
We responded:
"Thank you! We are so glad you enjoy your time while in our office. :) We appreciate you and thank you soo much for taking time out of your day to leave us a review!"
Profile photo of Brandon Brunelle

Brandon Brunelle

October 2, 2024

5  out of  5
rating by Brandon Brunelle
"Always super helpful and courteous!!!"
We responded:
"Thank you for taking the time to leave us a review! We appreciate your business!"
Profile photo of Arlie McMichael

Arlie McMichael

October 2, 2024

5  out of  5
rating by Arlie McMichael
"Our local State Farm group is more like a family than an agency! They are quick to respond to our insurance needs and claims are handled promptly and efficiently with great professionalism. Candy takes care of us when we sometimes are unsure of our options or needs. They take the stress out of worrying about insurance. They have our confidence."
We responded:
"Awe! Thanks Arlie! We think Candy is pretty spectacular too. :) Thank you for being a wonderful customer. We appreciate your business!"
Profile photo of Jill Young

Jill Young

July 28, 2023

5  out of  5
rating by Jill Young
"I adore the staff at Crystal's office. The customer service is top notch. Never have I ever called and not been treated with quality, kindness and helpfulness. Thanks for creating a great team, Crystal."
We responded:
"Awe. Thanks Jill! You are amazing! We sure miss you."
Profile photo of Robin Coffman

Robin Coffman

July 28, 2023

5  out of  5
rating by Robin Coffman
"Always a friendly voice to talk to about insurance."
We responded:
"Thanks Robin! We enjoy getting to visit with you too. 🥰"
Profile photo of Sadie Finley

Sadie Finley

July 28, 2023

5  out of  5
rating by Sadie Finley
"These ladies are AMAZING and super friendly😁 Highly Recommend going thru them for all your insurance needs!"
We responded:
"Thank you for taking the time to leave us feedback and for your kind words. 🥰"
Profile photo of Sara Bryan

Sara Bryan

July 28, 2023

5  out of  5
rating by Sara Bryan
"If you’re looking for an insurance agency to handle your insurance needs, Crystal Stepper State Farm is the place to go. Crystal is the most sincere person I have ever met! She truly cares and listens to her customers, always putting their needs firsts. She’s prompt and has a wealth of knowledge along with her staff. She is very responsive and the most helpful person I have ever dealt with. She is simply the best."
We responded:
"Awe. Thank you Sara. You are pretty amazing yourself. We miss you!!"
Profile photo of Wendy Briere

Wendy Briere

July 27, 2023

5  out of  5
rating by Wendy Briere
"Friendly and professional staff all around! Super quick to help with quotes for switching insurance companies. Greatly appreciate all of them."
We responded:
"Thanks Wendy! We appreciate your kind words. "
Profile photo of Duane Woods

Duane Woods

July 27, 2023

5  out of  5
rating by Duane Woods
"Ladies here are very nice and have been awesome explaining life insurance polices for my family. If I ever have problems I know I can count on them to help me or explain something to me."
We responded:
"Thanks Duane for taking the time to write us a review. Next time you are buying the pizza. ;)"
Profile photo of Paige Vinton

Paige Vinton

July 26, 2023

1  out of  5
rating by Paige Vinton
"This insurance agent is stepping in for the office in another town until there is a new agent. I have called twice to take care of a few items and both times I have called, the receptionists have no customer service skills in order to help someone. The last time I called, I asked for the agent to call me back and I never heard back from her. Overall, I have been disappointed with the service I have received and luckily there will be a new agent in the office that I had originally started my insurance with."
We responded:
"Hi Paige! Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. I do see we have processed your recent requests per your most recent phone call; however it does take time for the corporate office to process those changes so you can see them online and in your app. If you would like to file a formal complaint with the corporate office for the delay, please give our office a phone call and we would be happy to provide you with the mailing address and email address to do so. If you are requesting other changes than what we have already processed for you, please give our office a call and clarify those requests so we can better assist you. We hope you have a wonderful rest of your week and thank you for taking to time to leave us a review! Please call us at 357-3198 if you have any additional questions. "
Profile photo of Kenneth Jones

Kenneth Jones

May 11, 2023

5  out of  5
rating by Kenneth Jones
"Always great service and thanx for reminding me."
We responded:
"Thank you Kenny! We appreciate you too! "
Profile photo of Jeanne Dalton

Jeanne Dalton

October 26, 2022

5  out of  5
rating by Jeanne Dalton
"Excellent service all the time"
We responded:
"Awe. Thanks Jeanne!! We appreciate you taking the time to leave us a review and thank you for your business. It's customers like you that make us love what we do!"
Profile photo of Glo McKinley

Glo McKinley

June 21, 2022

5  out of  5
rating by Glo McKinley
"Never had a problem amazing service. She can clean up the messes created by other State Farm insurance companies. Like the one in Havre. Great job crystal and staff. 5 star service"
We responded:
"Awe, thanks Gloria! We appreciate your review and your business!"
Profile photo of Nora Conner

Nora Conner

February 24, 2022

5  out of  5
rating by Nora Conner
"What an amazing staff! Always helpful and supportive. These ladies go above and beyond to take care of their customers! Thank you!"
We responded:
"Thanks you for taking the time to leave us a wonderful review. We appreciate you!"
Profile photo of Shannon St Dennis

Shannon St Dennis

February 18, 2022

5  out of  5
rating by Shannon St Dennis
"Such an awesome office, those ladies truly are amazing at what they do!"
We responded:
"Thanks Shannon! We have the best customers (and staff). :) Thank you for your business and your review!"
Profile photo of Colleen Barnard

Colleen Barnard

January 25, 2022

5  out of  5
rating by Colleen Barnard
"I am so amazed with Crystal and her staff. They are so wonderful to work with and have saved me thousands of dollars ! If you need insurance call them today."
We responded:
"We appreciate you so much Colleen! Thank you for such a nice review and thank you for your business."
Profile photo of Kathy Mitchell

Kathy Mitchell

January 13, 2022

5  out of  5
rating by Kathy Mitchell
"They are all great women."
We responded:
"Thanks Kathy! It was nice to visit with you today!!! :)"
Profile photo of Justin Turner

Justin Turner

January 10, 2022

5  out of  5
rating by Justin Turner
"The girls at the Chinook state farm were friendly and very knowledgeable in their spunky friendly inviting office. :) 😀"
We responded:
"Thanks Justin! We do like to keep things a bit spunky! ;)"